Returns & Exchanges
At Niconi, we want you to be completely satisfied with your beauty purchase. If you are not happy with your order, we offer a hassle-free return and exchange process within 30 days of delivery.
Initiate Your Request
Log in to your account and navigate to 'Order History' to select the items you wish to return or exchange.
Package Your Items
Ensure products are in their original, unused condition and securely pack them in the original Niconi box to prevent damage during transit.
Ship It Back
Affix the pre-paid shipping label provided via email and drop off your package at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned beauty products, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing